Rental Officer | Customer Service


Enterprise Rent-a-Car


Queenstown AirportOtago


Retail / Sales

Type of Job:

Paid position

Experience Level:

Customer Service, Drivers Licence

Enterprise Rent-A-Car is seeking a full-time Rental Services Officer to join our Queenstown Airport team. The position will be part of a rotating roster which will include working weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply. Employee discounts on car hire globally Work for an international brand Join a driven and knowledgeable team Career growth within expanding business A day off on your birthday! (permanent employees) About Us At Enterprise Rent-A-Car we are experiencing an exciting period of growth across our Australia & New Zealand regions. Enterprise Holdings is the world's largest car rental company with a global network that spans across more than 90 countries with more than 1.9 million vehicles - taking our customers wherever they need to go. About the role Primary responsibilities include: Servicing the vehicle rental requirements of our valued customers Car rental sales Taking bookings and dealing with customers via the phone and at the counter Some vehicle detailing and checking of vehicles prior to and on return of rental Maintaining a high level of customer service About You The ideal candidate will be enthusiastic with a positive and professional attitude and will have the following skills and attributes. Adaptive verbal and written communication Outstanding Customer Service Ability to identify customer needs and make sales Ability to learn and operate our point of sale software Strong attention to detail Organisation skills and ability to multi-task in a fast-paced environment Flexible with willingness to learn and adapt Ability to follow process, procedures and maintain documentation Basic understanding of the Car Rental Industry would be a bonus With a culture of promoting from within, at Enterprise Rent-A-Car your success will be recognised by excellent career progression opportunities within a growing business. In addition to your remuneration you will be rewarded by a dedicated learning and development program and numerous employee benefits! > All applications must be accompanied by a cover letter. > You must have a valid Drivers Licence. Full-time preferred however other options may be available to the right candidate.

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